24x7x365 Technical Support is available via ZipSupport.com, Live Chat, and Telephone. Technical Support covers all the essentials of your chosen OS and control panel. ZipServers provides 24/7/365 help desk support and chat support for all software that comes installed when your managed server is delivered. OS and control panel are covered, as well as a variety of other hosting software packages. Unmanaged servers are allowed reboot tickets, access to automated reboots, and basic troubleshooting of hardware and OS issues.

- On-Demand, Virtual Data Center - Through IPMI 2.0 server technologies, secure and remote out-of-band management, and proprietary automated solutions, ZipServers provides a highly scalable, on-demand, virtual data center experience.
- Geographic Diversity - With fully-featured data centers in Seattle, Dallas, and Washington D.C., ZipServers provides geographic diversity ideal for maintaining system and data redundancy, as well as for placing systems in the optimal physical location for traffic volume and speeds.
- Redundant, Best-in-Class Infrastructure - All ZipServers data centers maintain multiple power feeds, fiber links, dedicated generators, and battery backup. They are built from industry-leading hardware and equipment, ensuring the highest level of performance, reliability, and interoperability.
- Private Network - Securely manage your server through an SSL or PPTP secure connection. Private network bandwidth is unmetered and is completely segemented from the public network.